Privacy Policy

1. Introduction

CrediblePro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address)
• Account credentials
• Professional credentials and license information
• Payment information (processed by third-party providers)

2.2 Automatically Collected Information

We automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Usage data and analytics
• API usage logs and request data
• Cookies and similar tracking technologies

2.3 Verification Data

Professional verification data is sourced from publicly available government databases and may include:

• License numbers and status
• Jurisdiction and profession type
• Verification dates and expiration dates
• Source URLs and provenance information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and verify professional credentials
• Manage your account and provide customer support
• Send administrative and service-related communications
• Detect, prevent, and address security issues
• Comply with legal obligations and enforce our terms
• Analyze usage patterns and improve user experience

4. Information Sharing and Disclosure

4.1 Public Information

Verified credential information may be displayed publicly through our badge system and public verification pages. This information is already publicly available from government sources.

4.2 Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our Service, including hosting providers, payment processors, and analytics services.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure API key management with hashing
• Comprehensive audit logging

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations. Verification records are maintained to ensure audit trail and compliance.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and obtain a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at privacy@crediblepro.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse cookies, but this may limit your use of the Service.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our Service.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at: